The choice to work with HIC means a well-rounded commitment to quality. From initial feasibility testing, to engineering, manufacturing, and aftermarket services, we bring our passion for quality into everything we do. HIC follows ISO 9001:2015 standards and procedures.

At HIC, we understand the importance of providing high quality products and services to our Customers. We listen to your comments every day and make the changes necessary to exceed your requirements and expectations. We use your feedback to make product and process improvements. Our Customers provide guidance and help us manage our business!

ISO stands for International Organization for Standardization. ISO 9001:2015 is a series of standards utilized by manufacturing companies in multiple industries as a tool for continually improving their product quality, process control, supplier control and effectiveness of leadership.

A company that is ISO 9001:2015 certified meets or exceeds the rigid requirements of the ISO standards. Every department or phase of a company’s operations that is ISO certified must meet specific guidelines for quality. Parts and assemblies are manufactured in accordance with written procedures and inspected during every phase of the process to ensure consistency and quality. Services are also performed in accordance with written procedures and checked at various points throughout the process. Discrepancies are addressed immediately and action taken to correct and prevent future problems. Customer feedback is solicited and received on a daily basis and used to make improvements.

The continuous pursuit of redefining processes and procedures gained through feedback driven corrective actions and continuous improvements ultimately leads to unparalleled Consistent Quality. Customers can be confident that the products and services they receive from an ISO 9001:2015 certified company are the best in the industry. HIC is ISO 9001:2015 certified in our Sales, Engineering and Manufacturing processes. We are the only company in our industry that is ISO 9001:2015 certified in all major processes. At HIC, we are totally committed to Customer satisfaction and continual improvement of our processes. We want your input! Please fill feedback form and let us know your comments. So far, we have used this information to make hundreds of improvements at HIC. Please help us continue to improve!